Frequent Questions

How do I sign up for swimming classes?

  1. Online swim class registrations open on specific date each term. You can check what date that is – HERE
  2. Determine which squad would be most suitable for swimmer – HERE
  3. Look for availabilities – HERE
  4. If you have any issues, send us a booking inquiry – HERE
  5. Note: we DO NOT take registrations by email, phone or before registration date.

Can I request for a specific teacher?

Please be aware a number of our staff are University students, working on a casual basis – thus we cannot guarantee a specific teacher for the entire term period.

How do pay for swimming classes?

Customers can pay via our Online Shop – HERE

How do confirm my booking was received?

Our booking system is automated. Similar to booking theatre tickets, once the survey and payment has been made, you will receive an email confirming booking and payment.

How do I book Make-up Lessons?

Customers can complete a Make-up Lesson booking inquiry – HERE
Please note, makeup lessons for missed classes, do not carry over to the proceeding term.

How do I make sure I am getting all of the latest information and am on the Email Alert distribution list?

Please make sure you have subscribed to email alerts via the link HERE

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